Returns and Refunds
Every Around the World in a Rush piece is printed when you order it, so returns here work a little differently to a warehouse store. This page sets out the practical steps — what you can send back, how to start it, and how long a refund takes. It forms part of our Terms and Conditions, and the two are intended to be read together.
1. Your 30-Day Window
If something isn't right, you have 30 days from the date of delivery to return it.
- Items must be unworn, unwashed and unaltered.
- Original condition, with all tags still attached.
- The 30 days run from delivery, not from the date you ordered.
2. If We Got It Wrong
Misprinted, damaged or defective items are on us. There is no cost to you, and you do not need to pay return shipping.
- Send us a photo within 30 days of delivery.
- We will replace the item or refund you in full — your choice.
- No return shipping cost to you where the fault is ours.
3. How to Start a Return
- Email [email protected], or use our contact form.
- Include your order number and what is wrong.
- We will reply with return instructions and the address to send to.
- Please wait for that reply before posting anything back, so your return can be matched to your order and reaches the right place.
4. Refunds
- Once your return reaches us and has been checked, refunds are processed within 7 business days.
- The refund goes back to the original payment method.
- Your bank or card issuer may take a few days after that to show it.
- For change-of-mind returns, return shipping is the customer's responsibility. Where the fault is ours, it is not — see section 2.
The contractual position on refunds is set out in section 5 of our Terms and Conditions.
5. Exchanges
Because each piece is printed to order, we do not hold stock to swap items from the shelf. The fastest route to a different size or colour is a refund on the original item and a fresh order for the one you want. Email us and we will help you line the two up.
6. What We Can't Accept
- Items that have been worn, washed or altered.
- Items returned without their original tags.
- Anything sent back more than 30 days after delivery.
- Returns posted before you have received return instructions from us.
7. Made to Order
Every ATWIR piece is printed when you order it rather than pulled from a warehouse shelf. That is what keeps our range wide and our designs original — and it is why we ask you to check the size guide before ordering. Full making and delivery times are on our Shipping Policy page.
8. Contact Information
Around the World in a Rush:
Email: [email protected]
Contact form: Get in touch
Website: www.aroundtheworldinarush.com