Quick Policy (Plain Language)

We’re a travel-inspired clothing brand, and great journeys are built on trust. If something isn’t right, we’ll help make it right.

• Return Window: 30 days from delivery.
• Condition: Unworn, unwashed, tags attached, original packaging, proof of purchase.
• Start a Return: Email colandpartners@gmail.com for approval and a prepaid label (when eligible).
• Damaged/Incorrect: Email within 7 days of delivery so we can replace or refund quickly.
• Non‑Returnable: Custom/personalized items, gift cards, sale/clearance, personal care items, hazardous/flammable items.
• Exchanges: Return first, then place a new order.
• EU Customers: 14‑day cooling‑off period; items must meet the same condition standards above.
• Refund Timing: Approved refunds are issued to your original payment method within 10 business days (bank posting times may vary).
• Help: Email colandpartners@gmail.com · aroundtheworldinarush.com

Full Policy (Detailed)

At Around the World in a Rush, we craft clothing for people who move fast but care deeply. If your order isn’t what you expected, we’ll guide you through a smooth return.

1) Return Window & Eligibility

• You have 30 days from the delivery date to request a return.
• Items must be unused, unwashed, and unworn, with all original tags attached.
• Items must be returned in the original packaging and include proof of purchase (order number or receipt).

2) How to Start a Return

• Email colandpartners@gmail.com with your order number and the item(s) you’d like to return.
• Once approved, we’ll send a return authorization and, when eligible, a prepaid return label with instructions.
• Returns sent without prior approval may be refused.

3) Damaged, Defective, or Incorrect Items

• Please inspect your order upon arrival. If an item is damaged, defective, or incorrect, notify us within 7 days at colandpartners@gmail.com.
• We’ll quickly arrange a replacement or refund after review.

4) Non‑Returnable Items

• Custom or personalized products
• Gift cards
• Sale/clearance items
• Personal care/hygiene items
• Hazardous materials, flammable liquids, or gases

5) Exchanges

We don’t process direct exchanges. Please submit a return request for the original item, then place a new order for the desired size/style.

6) EU 14‑Day Cooling‑Off Period

• For orders shipped to the European Union, you may cancel/return within 14 days of delivery for any reason.
• Returned items must meet the same condition standards (unworn, unused, original packaging) and include proof of purchase.

7) Refunds & Timing

• After your return is received and inspected, we’ll email you the outcome.
• If approved, a refund to your original payment method is initiated within 10 business days.
• Your bank or card issuer may require additional time to post the refund.
• If 15 business days pass after approval and you haven’t received funds, contact us at colandpartners@gmail.com.

8) Contact

Email: colandpartners@gmail.com · Web: aroundtheworldinarush.com